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• How is it possible for individuals and organizations to fail to focus on customers? • [Remember that customers can be external - customers in the ordinary sense of the word - and internal, e.g., other departments are the customers of the corporate IT department.] Some functions can have both internal and external customers (e.g., marketing). What are the similarities and the differences between serving internal and external customers. Describe customer focus strategies - internal or external - from you own experience.
Contrast formal with informal planning. Discuss why planning is beneficial.
Motivating Employees
Write a paper (1,000-1,250 words) on the concept of governance within a health care organization. Address the following:1) Corporate structure and how it impacts the effectiveness of governance.2) Various roles of governance within the organizations ..
What are the advantages of establishing pay rangers, rather than specific pay levels, for each job. What are the drawbacks to this approach?
In a short essay, discuss the challenges and advantages that new communication technologies have created for marketers
case study erica contracted to purchase a giant 72 television from hometown electronics a large retailer for appliances
What is the difference between line personnel and staff personnel and why are the two groups so often in conflict? Do you think this would also be true in a virtual organization? How would you minimize the conflict problem?
Was this a legal contract? If it is an illegal contract, is it void or voidable in whole or in part - Does the doctrine of severability apply?
As related to the "Virtue Matrix" article, what are examples of at least two instrumental factors to consider? Be detailed in your answers.
The Fresh Detergent Case
Why is channel richness a useful concept for managers? What place do informal communication channels have in organizations today? Why is communication between lower and higher levels sometimes filtered? What is the key to using active listening effec..
Describe your reasoning for identifying them as worthy ofpursuing.
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