Describe confidentiality of information relating to patients

Reference no: EM133343143

Assignment:

Task

Describe below how you can maintain the confidentiality of information relating to patients, staff and the organisation in the following scenarios.

a. You have been asked to update a patient's records using the online system. What steps can you take to ensure that you maintain the patient's confidentiality?

b. You have been asked to call a patient to discuss their current oral health and to make a follow-up appointment for a procedure. What steps can you take to ensure that your phone call respects the patient's rights to privacy and confidentiality?

c. One of the patients at your dental practice was chatting to you whilst waiting for his appointment. He has asked you if your colleague 'Amy' is married or is dating anyone. You are aware that Amy is not dating anyone at the moment.

? Should you provide this information to the patient? Why or why not?

? How should you respond to the patient?

d. One of the patients has asked you for the contact details of the dental practice owner.

? Should you give the patient this information? Why or why not?

? How can you respond to the patient?

e. A sales representative has called to offer a deal regarding telecommunications. The sales rep has asked for financial information relating to the practice to determine the best deal for the business.

? Should you provide this information to the sales rep? Why or why not?

? How should you respond to the sales rep?

Reference no: EM133343143

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