Describe complaint procedure of harvey norman

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Reference no: EM133212866

Case: Read the terms & conditions & policies of Harvey Norman which provides a good overview of their customer service processes. Click the link below to read the customer service process.

Customer Service | Harvey Norman Australia

Read the terms & conditions & policies of Harvey Norman which provides a good overview of their customer service processes and answer the questions provided in the table below.

Question 1: Summarise 3 organisational policy and procedures for customer service of Harvey Norman.

Question 2: Describe complaint procedure of Harvey Norman including the process of lodging a customer complaint.

Question 3: Describe how Harvey Norman handles complaints related to privacy. Privacy Policy

Question 4: List 5 legislations and regulations that are relevant to customer service in the organisation.

Reference no: EM133212866

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