Describe company competitive advantage

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Assignment:

Select three local businesses (one large and two small) and play the role of "mystery shopper".

  • How easy was it to do business with each company? How would you rate their service, quality and convenience?
  • Were salespeople helpful and friendly? Did they handle transactions professionally and courteously?
  • How would you rate the business' appearance?
  • How would you describe each company's competitive advantage? What future do you predict for each company?
  • Brief report on the findings and conclusions.

 

Reference no: EM133538484

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