Describe communication

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Assignment:

HCA:

You sound unhappy. [Pulls up chair and sits at bedside]

CLIENT:

You'd be unhappy too if nobody would answer your questions. [Angry tone of voice, challenging expression, arms crossed]

Questions?

1. Describe Communication: What is being communicated

2. Suggested Possible Outcomes:

3. How could the HCA have responded differently- in a more positive manner?

4. Was the conversation Therapeutic?

Reference no: EM133346712

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