Describe briefly the elements of service design

Assignment Help Operation Management
Reference no: EM13992142

List and describe briefly the elements of Service Design. Consider a service industry and create a short service blueprint, a series of events that has at least 5 steps. Then describe each step with a short paragraph under each step.

Reference no: EM13992142

Questions Cloud

Develop your ability to influence using influence tactics : Which influencing tactics do you tend to use most and least? Why? How will you further develop your ability to influence using influence tactics? How would you rate/describe your relationship with a current or past boss and why? Given what we are lea..
Techniques for providing superior customer service : What are sure-fire techniques for providing superior customer service? What situations and practices might provide easy traps for inferior customer service? How can you maximize a customer’s expectations and perceptions about the customer service you..
Sweatshops in underdeveloped nations : Can an argument be made that even underpaid and exploited workers in so-called sweatshops in underdeveloped nations are better off than if no such sweatshops existed? Please conduct research to support your answer, citing at least one scholarly resou..
Examples of absolute and qualified privilege : Give some examples of absolute and qualified privilege with regard to invasion of privacy and defamation as they may occur in the workplace. Explain your answer and please conduct research to support your findings, citing at least one scholarly resou..
Describe briefly the elements of service design : List and describe briefly the elements of Service Design. Consider a service industry and create a short service blueprint, a series of events that has at least 5 steps. Then describe each step with a short paragraph under each step.
Definition of leadership : Walt Disney’s Definition of Leadership: the ability to establish and manage a creative climate where people and teams are self-motivated to the successful achievement of long-term goals in an environment of mutual respect and trust. How did Walt Disn..
Project management body of knowledge : Identify the 10 knowledge areas of the Project Management Body of Knowledge (PMBOK) with a brief description, and identify which area you believe is the most important. Conversely, choose which area that you think is the least important, and justify ..
An interviewer for a large business firm : Jill, an interviewer for a large business firm, receives a letter from a consulting firm inviting her to attend a seminar on Title VII issues. Jill feels she doesn't need to go since all she does is interview applicants, who are then hired by someone..
Evaluate how the leadership style-characteristics : Evaluate how the leadership style, characteristics, or themes of Walt Disney in relation to the purpose and relevance of leadership. Please be specific and use APA citation to support your findings

Reviews

Write a Review

Operation Management Questions & Answers

  Book review - the goal

Operations Management is about a book review. Title of the book is "Goal". This book has been written by Dr. Eliyahu Goldartt. The book has been appreciated by many as one of those books which offers an insight into the operations and strategic capac..

  Operational plan in hospitality enterprise

Operational plan pertaining to a hospitality enterprise is given in detail in the solution. The operational plan is an important plan or preparation which gives guidelines regarding the role and responsibilities of each and every operation at all lev..

  Managing operations and information

Recognise the importance of a strategic approach to the development and deployment of organisational information systems. Demonstrate an understanding of the importance of databases and their integration to the organisation's overall information mana..

  A make-or-buy analysis

An analysis of the holding costs, including the appropriate annual holding cost rate.

  Evolution and contributor of operations management

Briefly explain Evolution and contributor of Operations management.

  Functions and responsibilities of an operations manager

A number of drivers of change have transformed the roles, functions and responsibilities of an operations manager over recent years. These drivers have not only been based on technological innovations but also on the need for organisations to develop..

  Compute the optimal order quantity

Compute the Optimal Order quantity of DVD players. Determine the appropriate reorder point.

  Relationship to operations practice in the organisation

Evaluate problems in operations and identify approaches to overcoming them. Critically evaluate operating plans and identify areas for improvement. Justify, implement and evaluate changes to operations in line with modern approaches.

  A make or buy analysis

Develop a report for Figi Fabricating that will address the question of whether the company should continue to purchase the part from the supplier or begin to produce the part itself.

  Prepare a staffing plan

Prepare a staffing plan showing the change of your unit from medical/surgical staffing to oncology staffing.

  Leadership styles in different organizations

Ccompare the effectiveness of different leadership styles in different organizations

  Risk management tools and models

Be able to understand the concept of risk, roles and responsibilities for risk management and risk management tools and models.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd