Describe benchmarking, What is the purpose of having an

Describe benchmarking

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Reference no: EM131245891

1. What is the purpose of having an international quality standard like ISO?

2. Describe benchmarking.

3. If a quality program costs $10,000 to plan and $50,000 to administer, what is the COQ if the program reduces waste by $30,000 and returns of bad products by $40,000? Explain how you calculated the answer.

Reference no: EM131245891

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