Describe a time you went above and beyond for a customer

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Assignment:

Answer the following questions:

  1. Describe a time you went above and beyond for a customer. What was the situation? What did you do in the situation and what was the outcome?
  2. We all have times when the responsibilities of our jobs are overwhelming. Describe a time when you were overwhelmed at work. What was the situation? What did you do in the situation and what was the outcome?
  3. Describe a situation in which you had to adapt your style, approach, or ideas to meet the needs of others. What was the situation? What did you do in the situation and what was the outcome?
  4. Describe a time when you had to deal with a challenging customer. What was the situation? What did you do in the situation and what was the outcome?
  5. What attributes of Delta fit best with your personal or work-related values? Can you share a specific example of how you demonstrated one of these values in a work-related situation?

Reference no: EM133366817

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