Describe a situation where self-service and technology help

Assignment Help Operation Management

Reference no: EM133706768

Discussion Post: Project & Operations Management

Prior to beginning work on this discussion post,

1) Read Chapters 2 and Chapter 4 of your course textbook, Operations and Supply Chain Management.
2) Read A Complexity Framework for Project Management Strategies.
3) Read Increasing Flexibility and Productivity in Industry 4.0 Production Networks with Autonomous Mobile Robots and Smart Intralogistics.

Technology continues to play a huge role in streamlining operations management. For example, Kodak has a freestanding kiosk where technology and customer labor join to create an output. In this example, you insert your digital camera memory card, choose the finish, quantity, and size of your hard copy pictures, and then print.

Airline check-in kiosks, automatic teller machines, online banking, and firms like eBay, Facebook, X (formerly Twitter), Zillow, and Zappos are also excellent examples where self-service and technology merge to deliver a product, and they are good use cases for this discussion forum.

Describe a situation where self-service and technology help create and deliver a customer benefit package to the customer. Provide examples of how such a system can cause a defect, mistake, or service upset. When possible, select a different example than your peers.

Reference no: EM133706768

Questions Cloud

Revolutionary factors changed health care system : Discuss how the revolutionary factors changed the health care system Include an explanation as to how the factors influenced patient, family,

Determine violating health regulations : Determine how violating health regulations and laws regarding technology could impact the finances of the institution if these violations are not addressed.

What kind of advantage would you evaluate mobileye : which would limit end-user demand and OEM adoption. In terms of common performance pricing. What kind of advantage would you evaluate MobilEye

Leadership perception of current care delivery model : Identify cause and take action to repair inconsistency between leadership's perception of current care delivery model and the reality of survey report results.

Describe a situation where self-service and technology help : Describe a situation where self-service and technology help create and deliver a customer benefit package to the customer.

How you got the number : Can you please use the columns names they suggested and explain what they mean / how you got the number

Identify the residents physical needs : From the scenario, identify at least two (2) of the resident's physical needs: Identify at least two (2) of the residents psychological needs;

What are the three main reasons why the marginal costs : What are the three main reasons why the marginal costs to digital firms for providing service to new users are very low?

What do we call a philosophy that encourages a government : What do we call a philosophy that encourages a government to increase its stock of gold by discouraging imports and encouraging exports?

User Account

All Pages