Describe a multichannel experience

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Question: You get to be Joe and Jane. Describe a multichannel experience you've recently had with a retailer, and an omnichannel experience you've recently had with a retailer. BE SPECIFIC about the attributes that made the experiences one or the other and please number them (Use 1 for multichannel and 2 for omnichannel) so there is a distinction.

Reference no: EM133392982

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