De?ne engagement

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Assignment:

1. Outline the stages of social media measurement planning. Identify the two types of metrics most frequently used in social media and discuss their advantages and limitations. Include examples in your discussion to clarify the key points.

2. De?ne engagement and explain what it means in a social media marketing (SMM) context. Explain the role of technology as a mediating factor to enhance persuasiveness. Identify a speci?c ?rm to anchor your discussion.

3. Discuss how marketing and consumer behaviour has moved from an exchange-based emphasis to emphasising the experience. Give an example, which illustrates the role of tribes and brand communities in experience-based consumer consumption.

Reference no: EM133318523

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