Demonstrate your analytical and requirements modelling skill

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Reference no: EM133697022

Assessment - Case Study Report

You are required (individual or as a group with two to four members) to write a report based on the given case study. In this assessment, you need to evaluate business systems and processes and propose innovative solutions for system improvement. You are required to demonstrate your analytical and requirements modelling skills to communicate your findings from the case study and other supporting literature.

Assessment task

Case Study: Shakir, M & Viehland, D 2006,‘The Selection of the IT Platform: Enterprise Systems Implementation in the NZ Health Board', in M Khosrow-Pour (ed), Cases on Information Technology and Business Process Reengineering, pp. 21-31, Idea Group Inc., UK.

The case study is also available on the unit Moodle site.

In this assessment, your task is to conduct a critical evaluation of the case study concerning the NZ Health Board. Your focus should be on extrapolatingthe insights gained from the case study and make it relevant to the Medical Board of Australia. Your report should encompass a comprehensive overview of the roles and responsibilities of a business analyst within this context, detail a strategic plan of action, and identify potential management challenges specific to the Medical Board of Australia.

While the given case study serves as your primary source, you are encouraged to broaden your research, incorporating external sources to gain a deeper understanding of the current issues facing the Medical Board of Australia. This approach will not only enrich your analysis but also provide a well-rounded perspective on how the insights from the NZ Health Board case study can be adapted and applied to a different, yet related, organisational context like Medical Board of Australia.

The literature review reveals a variety of instances where Enterprise System upgrades and implementations have been undertaken. This case study specifically focuses on the Enterprise System implementation at the Medical Board of Australia. As a Business Analyst/Consultant, your role entails a deep and comprehensive analysis of this case study, emphasising an understanding of the existing challenges. Your objective is to formulate innovative solutions that align with the goals and improve outcomes for the Medical Board of Australia.

It's crucial not to merely reiterate the case study's findings. Instead, use the insights gathered from the study as a basis for developing well-reasoned arguments and innovative strategies. To aid your analysis, key points for consideration are provided below. These points are designed to guide your thought process and ensure a thorough and insightful approach to addressing the challenges faced by the Medical Board of Australia.

Part 1: Case Description
Points to consider

• Organisational strategy
• Stakeholders (customers, suppliers, etc.) and stakeholder management
• Organisational structure/design and leadership
• Reasons for Enterprise System upgrade/implementation
• Organisational goals and the opportunities

Part 2: Roles of a Business Analyst
Points to consider

• Considering the situation, describe the perspectives of a Business Analyst (i.e.Agile , Business Intelligence , Information Technology, Business Architecture , Business Process Management) with appropriate justification
• Detail how the business case would be developed for an Enterprise System upgrade or replacement project (as described in the literature) and discuss its suitability in the Medical board of Australia
• Analysis Techniques: Describe various analysis techniques presented in the literature and detail how one or more of these can be used in the Medical board of Australia
• Requirements Analysis and Specification: Detail how the business case was developed in the case of the NZ Health Board's projects well as for the Medical Board of Australia. Begin by outlining each project's approach to developing their respective business cases. Following this, conduct a comparative analysis against the methodologies and strategies outlined in the prescribed textbook or other relevant literature. This comparison should not only highlight the similarities and differences in approaches but also assess the effectiveness and potential areas for improvement in the context of the case studies.
• Requirements Validation: Describe how you would validate the requirements

Part 3: Proposed Plan of Action
The case study explains the events that led up to the selection of the original IT platform and the challenges the project team faced in deciding what to do when the platform did not meet contractual specifications. As a Business Analyst/Consultant, you should review the current literature, including relevant journals, etc., and present ideas with adequate justification to resolve the problems stated in the case study.

Points to consider
• Description of the strategy adopted for this project and what you would do differently
• Challenges faced by the organisation
• Alternative approaches to select projects in situations such as this (Medical board of Australia)
• Advantages and drawbacks of the proposed approaches compared to the strategy adopted by the NZ Health Board

Part 4: Potential Change Management and Risk Issues

Points to consider
• Possible change management issues associated with the proposed approaches stated earlier in Part 3
• An action plan to address change management issues describing how a Business Analyst would address each of the stated issues with supporting arguments
• Senior management support for change for each scenario
• Risk management strategies

Assessment Format

Your responses should be presented in a report format, and the body of the report should incorporate the four-part structure outlined above. In addition, your report should also contain a title page, executive summary, introduction, headers and footers and a summary/conclusion of your evaluation.

Reference no: EM133697022

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