Reference no: EM133530291
Assignment:
Skylar is a teenager referred to Happy Backpacks, a community services organisation catering to homeless juveniles. He ran away from home three years ago, and he is now living in the streets. He stays in one area for at least a week and then moves to another. You learned from your referral networks that Skylar would often be involved in street fights, so he doesn't stay long in one place. He has also been involved with other homeless adults who influenced him into drinking. You learned that his father was an alcoholic and would hit Skylar and his mum when he was intoxicated.
You speak with Skylar one day during his assessment and you mentioned his father. Skylar's face suddenly looked upset, he walked away from you, and as he walked past other juveniles in the centre, he verbally abused them. Two male youth workers rushed to his side to stop him, but he started throwing things across the room. He even hit one of the youth workers when they tried to restrain him.
The WHS policies and procedures in Happy Backpacks were reviewed two years ago, and it does not state what to do when clients show aggressive behaviour inside the Worplace.
What is a script using the steps below?
1. Communicate and clearly explain the policies and procedures you developed in Case Study 2 - Skylar and Case Study 3 - Eliza to your 'co-workers'.
2. Encourage your 'co-workers' to provide feedback. Specifically, your 'co-workers' must participate in the discussion about the outcome of risk assessment and the risk controls and measures developed.
- Guidance: Refer to your responses in the questions following both Case Study 2 - Skylar and Case Study 3 - Eliza. Ensure that the volunteers provide feedback regarding workplace health and safety issues.
3. Nominate the roles and responsibilities to workers as written in the policies you developed (e.g. what are their roles and responsibilities in the policies and procedures?).
4. Discuss and demonstrate the emergency procedures you developed from Case Study 2: Skylar.
5. Demonstrate the use of personal protective equipment (PPE) as part of the policies and procedures developed.
6. Share updated knowledge and legal information in relation to the policies developed.