Reference no: EM132941700
Question
Since policy development and compliance do not happen in a vacuum, health administrators need to consider their various stakeholders as they think about the pros and cons of any health policy and of how to implement it strategically.
Demonstrate or apply the stakeholder theory and the power/interest matrix that was learned about in the initial course in the MHA program.
Emily has already studying the new HAC Medicare policy mandated by the ACA to determine how Allen Care System can better comply with current HAC regulations and avoid penalties. As health care administrators, Emily's Policy Task Force has taken time to identify the major stakeholders in the HAC policy issue, realizing that an organization must communicate with its stakeholders in a particular way. Some stakeholders may be instrumental in the success of her organization's compliance with the policy or can be valuable in future advocacy for rule and policy modifications.
Ms. Dewitt, the CEO of the health system on whose policy task force Emily is serving, has asked each Health Policy Task Force member to suggest, individually, a plan for keeping stakeholders in the loop regarding the HAC issues Emily has been studying. As a start, Ms. Dewitt has identified four stakeholders based on their lying within certain quadrants of the stakeholder power matrix the Health Policy Task Force developed:
High power/high interest: nurses
High power/low interest: board members
Low power/high interest: patients
Low power/low interest: system business departments (non-clinical)
Emily may wish to retrieve from her records or recall the stakeholder power matrix from the first course in the MHA program to refresh her memory of how the matrix is constructed and used.
Given the power and interest of each group in regard to the HAC policy (both implementation and rulemaking), identify the issues that will guide later development of an organizational communication plan for each group. Emily's explanation and plan can be in combined bulleted and sentence format as long as there is sufficient explanation.