Demonstrate management leadership toward improving quality

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The auto industry has been a highly visible battleground for international competition in which quality and the public's perception of a company's quality have played an important role. Deming stresses that management is 85 percent of the problem and the solution to a company's quality. What are specific examples with which you are familiar from the news or personal experience that demonstrate management leadership (or lack of leadership) toward improving quality.

Reference no: EM131245902

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