Demonstrate effective communication

Assignment Help Business Management
Reference no: EM133021947

1. Identify customer requirements and provide professional and personalised customer service experiences to TWO different internal and TWO different external customers to meet requirements.

2. Demonstrate procedures to respond to and resolve THREE different customer complaints according to organisational policies and procedures.

3. Demonstrate effective communication with the above internal and external customers, including any with special needs.

4. Seek formal and informal feedback from customers on quality of above service.

5. Provide above service to above customers in line with organisational customer service standards and within designated organisational response times.

Reference no: EM133021947

Questions Cloud

Indicate clearly what sox is : Indicate clearly what SOX is and why it was introduced and its impact on ERP systems. Also name a few vendors/solution providers.
Acknowledges the divergence of the individual business : 1.According to Runge a business will not contribute to a public good unless it has an assurance that its competitors will also contribute.
Discrepancies between personal and agency practice ethical : Apply your learning about ethics and explain (3) strategies you could undertake to respond to concerns about discrepancies between personal and/or agency practi
What is ecological fallacy in research : 1. A researcher is going from room to room in a university hostel hoping that room members who will volunteer to take part in the study will introduce her to mo
Demonstrate effective communication : 1. Identify customer requirements and provide professional and personalised customer service experiences to TWO different internal and TWO different external cu
Implementation of the organisation operational plan : Outline the legislative and regulatory framework relating to the development and implementation of the organisation's operational plan.
Critically analyse the challenges that for-profit firms : Critically analyse the "challenges that For-Profit Firms (Business Organisations) are facing in Building Robust Value Networks in Developing Countries.
What is escalation of commitment : What is escalation of commitment, and how can managers avoid it? Provide an example of escalation of commitment.
Objective of providing relevant information to users : Company value is increasingly being driven by intangible assets, yet many of these assets do not appear on company balance sheets as they don't satisfy the reco

Reviews

Write a Review

Business Management Questions & Answers

  Impact of cultural values on consumer behavior paper

Write a paper in which the interrelationship between consumer behavior and changes in cultural values is reviewed.

  Annual marketing plan

Develop a 750-1,000-word executive summary of your organization's (or one you know well) annual marketing plan.

  Draw a process flow diagram

Draw a process flow diagram.Apply Little's Law at each operation. Estimate the maximum profit per week that Cheapest can make.

  Impact of three leadership styles on staff efficiency

Based on what you now know, write a memo to your manager, describing in detail the impact of the three leadership styles on staff efficiency, employee morale, and quality of care.

  Government for a reduction inconsumption taxes

Why might producers in some sectors be more likely to ask the government for a reduction inconsumption taxes, relative to producers in other sectors? What characterizes a sector thatis more likely to ask for such favour.

  Organizational structure support competitive advantages

Will Apple be successful without Steve Jobs leadership? why? How does Virgin's organizational structure support its competitive advantages?

  Represent the demand and supply for bird feeders

The following equations represent the demand and supply for bird feeders.

  Perspective of the virtue matrix framework

Explain your answer from the perspective of the Virtue Matrix framework. Be sure to provide specific information about your example that supports.

  What are examples of structures that provide governance

What are examples of structures that provide "governance"? What are examples of positions that provide "management"?

  Describe senge five disciplines

The learning organization is affected by both the individual and the organizational climate. In a two- to three-page paper (excluding the title and reference pages), describe Senge's five disciplines and the characteristics of an organizational cl..

  Search the internet for examples of position descriptions

Search the internet for examples of position descriptions. Which information should be included in a position description?

  Explanation of its educational purpose

Prepare this assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd