Demonstrate a range of interpersonal communication skills

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Reference no: EM133263241

Unit 3 Professional Practice - BTEC HND in Computing

Aim & Objective

This coursework is designed to demonstrate the broad understanding and knowledge of the module, assessing and evaluating the student's strength and level of analysis; divided into four learning outcomes. The coursework should be submitted as one document in a report format in final submission.

Assignment Scenario:

You have been offered an internship with a software development company, it develops and enhances software, and it provides consultation services for big firms. The company has high end clients and a big network.

The company values giving back to the community, so they are hosting a charity event where a huge numbers of clients and sponsors are attending, along with the employees. You have been requested to plan and organise this corporate event.
Based on the above scenario write a report that should fulfil the following requirements:

LO1 Demonstrate a range of interpersonal and transferable communication skills to a target audience.

You have been requested to help with the planning of this one-day event and you will be able to use some of your key transferable skill including communication (verbal and written) as well as time management. The preparation includes among others, to contact key stakeholders via mail to inform them about the event. You are also expected to suggest an agenda for the day including details of timing, activities and responsible as well as a clear plan (schedule) of the activities you will do for the next 4 weeks in order to prepare the event and justify your decisions.

This experience will allow you to do networking, meet and work with a range of different people within the company and outside it, where you can apply and test how effective are your interpersonal skills. Therefore, this is a great chance for you to include in your weekly report an evaluation of the effectiveness and application of your interpersonal skill during this experience.

Note: You must include all the supporting documents. Without appropriate evidence(s) your assignment will not be marked.
1. Email to your manager to report your progress

2. Email to potential Guest Speaker
3. Professional schedule and weekly planning of the event for 4 weeks
4. Agenda for the 1-day seminar including the topic you are presenting

LO2 Apply critical reasoning and thinking to a range of problem-solving scenarios.

During the planning phase, try to forecast potential challenges during the preparation and delivery of the event. Select two of these challenges that you believe might be the biggest problems you could face during the design and preparation of the event and demonstrate how you would overcome each of them through the research and the use of different problem-solving techniques, justifying the range of solution methodologies that you used.

This discussion should demonstrate the critical reasoning you applied for the solution as well as the different techniques that you used. You should also consider criticising the whole process of applying critical reasoning to these particular challenges.

LO3 Discuss the importance and dynamics of working within a team and the impact of team working in different environments.
Following the preparation of the event, you have been asked to explain the concept of team dynamics and write a short discussion about its importance in the success or failure of group work. Additionally, work as part of a team (max 4 people) on the creation and delivery of a presentation to the audience during the Google's corporate event. This oral presentation must be about the key teamwork theories such as Belbin's team roles and Tuckman's model. A professional presentation should include a deep analysis of the topic in terms of the role group play in a team and also the effectiveness in terms of achieving shared goals. It is expected that you provide a critical evaluation of your own role and contribution to a group scenario.

LO4 Examine the need for Continuing Professional Development (CPD) and its role within the workplace and for higher-level learning.

The final task of this internship, requires you to discuss how important is CPD for your success and what is its real contribution to your own learning. This discussion should be complemented with a detailed professional CPD plan that you produce, which outlines responsibilities, performance objectives and required skills, knowledge and learning for your own future goals.

In this final task you can also identify what your personal drive is and/or what truly motivates you; for this reason, it is very important to have a good understanding of the motivational theories. Therefore, you should compare and contrast different motivational theories and the impact they can have on performance within the workplace. Finally, it will be important for you to be able to measure your progress of your CPD, thus, to evaluate a range of evidence criteria used to measure effective CPD.

 

Reference no: EM133263241

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