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Surf the following 2 Web sites to find out more about today's customer and using marketing research to develop customer profiles:
https://blog.nielsen.com/nielsenwire/category/featured-insightshttps://www.mymarketprofile.com/ - Click Browse Research - About Market Research on the lower-left menuCustomer relationship management is about managing current and prospective customers for strong and long customer relationships.
Using information from the 2 Web sites and articles from the library's full-text databases, create a customer profile brief:
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