Deliverable of the improve phase

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Reference no: EM132188965

1. An optimized process map is not a deliverable of the Improve Phase.

True

False

2. A training plan should include the following elements:

A. Purpose of the document

B. Training requirements

C. Content of training sessions

D. None of the above

E. All of the above

3. Standardization is important in quality deployment for the following reasons:

A. Improve use of quality management tools

C. Improve reliability

B. Reduce costs

D. None of the above

E. A and B

F. B and C

Reference no: EM132188965

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