Reference no: EM133016596

Form a management team with 3 or 4 of your colleagues. Before you commence, you will need to make up some of the details about the situation such as the name and location of the hotel, the nature and nationality of the international visitor etc. Plan and organise workflow for the team operation for these 3 days. You need to work with the management team to plan the workflow including an itinerary for the 3 days. The workflow plan should allocate tasks to each person in your staff, including catering and housekeeping and events staff. In doing your plan, you need to:

• Assess current workloads, and schedule work to maximise efficiency and customer service quality within budget constraints.
• Delegate work according to principles of delegation.
• Assess the workflow and progress against the agreed objectives and timelines.
• Advise management in the other sections regarding staffing needs.