Reference no: EM132948643

1. The definition of leadership has how many key elements?

a. one

b. two

c. three

d. four

2. Apple's highly demanding work environment has been attributed to:

a. Steve Job's ethical behavior

b. the culture of the organization

c. the lack of challenging, performance expectations

d. the national culture

3. Which one of the following is one of the benefits of the behavior approach to leadership?

a. behaviors are more broadly defined than traits

b. behaviors are stable and predictable

c. behaviors can be measured and changed

d. behaviors are more interesting than traits

4. ___________ are natural aptitudes, whereas __________ are acquired talents.

a. Personality traits; behaviors

b. Abilities; skills.

c. Leadership skills; management skills

d. Values; cultural tendencies

5. If you are trying to influence your supervisor's decision regarding a project, which would be the most appropriate influence tactic to use?

a. pressure

b. personal appeal

c. consultation

d. rational persuasion

6. refers to the ability to consider, within reasonable limits, multiple perspectives and inputs in a balanced manner.

a. self-awareness

b. unbiased processing

c. behaviors motivated by personal convictions

d. transparency

7. Which one of the following is not one of the strategic forces that impact organizations?

a. culture

b. environment

c. technology

d. management

8. Gerard Kleisterlee, former CEO of Royal Philips, gathered people who wanted to make a contribution to the organization, regardless of rank. What process best describes this example?

a. employee participation

b. self-managed teams

c. delegation

d. empowerment

9. The primary shortcoming of the change-oriented and visionary leadership approaches is that:

a. They have little empirical support by research.

b. They are hard to understand.

c. They have little practical value.

d. They apply only to Western cultures.

10. After several years of making service calls, Tom's performance consistently has been below average. He is not responsive to customers' needs. Comments from customers indicate Tom is uninterested in his work. Sundar, Tom's supervisor, approaches him to participate in a newly created leader development program offered by the organization. Tom is not enthusiastic about participating in the program. Which aspect of the core of learning best describes Tom?

a. inability to learn

b. ineffective organizational culture

c. insufficient development experiences

d. lack of motivation to learn