Definition 3d prenatal ultrasounds for high-end customers

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Reference no: EM132179610

Imagine US is a startup that offers high definition 3D prenatal ultrasounds for high-end customers. The service process includes five activities that are conducted in the sequence described below. (The time required for each activity is shown in parentheses):

Activity 1: Welcome a patient and explain the procedure. (8 minutes)

Activity 2: Prep the patient (e.g., show them to the room, apply ultrasound gel). (5 minutes)

Activity 3: Take images. (14 minutes)

Activity 4: Analyze images. (12 minutes)

Activity 5: Discuss diagnostic with patient. (16 minutes)

At each location there are employees (servers) S1, S2, and S3. The assignment of tasks to servers is the following:

S1 does Activity 1.

S2 does Activities 2 and 3.

S3 does Activities 4 and Activity 5.

What is the capacity of this process (in customers per hour)? A. 2.14 B. 4.12 C. 1.24 D. 3.14

Suppose each server is paid $30 per hour and demand is unlimited. What is the cost of direct labor? A. $42.05 per customer B. $37.05 per customer C. $32.05 per customer D. $52.04 per customer

Suppose the demand rate is 2 customers per hour. What is the average server utilization? A. 61.20% B. 93.45% C. 26.67% D. 64.33%.

Reference no: EM132179610

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