Defining characteristic of process improvement teams

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Reference no: EM132300696

1. Which of the following is a defining characteristic of process improvement teams?

A. They are permanent and are retained even after the process being studied has been changed to the satisfaction of the management.

B. They operate across time, space, and organizational boundaries using means other than face-to-face meetings.

C. They consist of groups of employees who are responsible for a complete, self-contained package of responsibilities that relate to a final product.

D. They focus on specific methods, operations, or procedures and are assembled with the specific goal of enhancing a particular component being studied.

2. In ________, individuals agree reluctantly with a group's decision because they are more concerned about maintaining harmony and cohesiveness than critically thinking about problems or alternative approaches.

A. risky shift

B. group-hate

C. free riding

D. groupthink

3. Which of the following statements best defines group-hate?

A. It is a behavior that takes place when members who are part of a group agree to a more risky course of action than any individual would have alone.

B. It is a behavior where individuals agree reluctantly with a group's decision to avoid promoting viewpoints outside the comfort zone of consensus thinking.

C. It is the negative view that some people have of working in groups that can influence their active participation in group work activities.

D. It is the tendency of various groups to hate each other and work in serious competition against each other.

4. First impressions?

are fleeting impressions.

are resilient even in the face of contrary evidence.

become dependent on the evidence that created them.

are likely to change.

5. According to the tutorial, which of the following is commonly used monitor a forecasting technique to ensure it is still providing usable forecasts..

MAPE

MSE

control charts

tracking signals

MAD

Reference no: EM132300696

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