Reference no: EM133210090
Case Scenario
As a food waiter in the bistro at The Righteous Inn you have become awarethat two employees(John and Jane) who also work in the bistro seem to be in conflict with each other and you are concerned this tension is adversely affecting the guestsand the other employees in the room.
You noticedwhat you thoughtmight be this problem about a week ago and you have been monitoring the situation ever since.
You have come to the conclusion the situation is real and appears to be getting worse, not better. You decide something needs to be done about the problem and elect to discuss it with a couple of team membersat the next break youhave.
write mock conversation between me and 3 team member
Case Study Questions:2
During your first few days at 'The Righteous Inn' you are trying to establish a good working relationship with your new team mates. You understand that doing this will help you fit in and become a trusted and accepted member of the team.
While your efforts are going well, and you seem to be developing a good rapport with most of the team you are experiencing a few problemswith personal valuesand beliefs that are different to your own.
For example:
The owner has said they value charging the right price for everything sold above everything else you do, and you believe customer service is the most important thing.
The Team Leader has told you they believe the workplace is a seriousplace and is no placefor fun, and you believethere is room to have some fun and enjoymentat work.
One team member has said due to peer group pressure from within the team they do not speak out about issues they feel strongly about such as safety issues and poor service standards, and you are a personwith strong opinions, and you aren'tafraid to voice them.
Question 1. Define what is meant by a 'personal belief'.
Question 2. What are four ways a person might acquire a 'personal belief'?
Question 3 explain what is meant by a 'personal value'.
Question 4. Give three reasons why it is important to be aware of the personal values and beliefs of those you work with?
Question 5. What are four things you can do when interacting with co-workers to respect their personal values and beliefs which are different to your own?
Question 6. What are four potential downsides that could flow from your failure to respect differences in personal values and beliefs of your team members?