Reference no: EM133168766
1. Define urgent repairs and give an example.
2. How much notice is required for access for urgent repairs?
3. What information is required on a repair register?
4. What are the seven (7) minimum standards that make a property habitable and how are they maintained?
5. When a tenant doesn't pay their rent, they fall into arrears. A consequence may be a termination notice which must spell out for the tenants they have three (3) options. What are they?
6. If a tenant wants to make an alteration to the property, what do you they need to do prior to this?
7. List three (3) factors that need to be considered when analysing a tenant's request.
8. What could be the financial penalty for not actioning a tenant's repair request to a smoke detector?
9. What was the deadline for window locks to be in place in strata properties?
10. And How far can windows open?
11. How long does a pool compliance certificate remain valid and who issues this?
12. There are a number of obligations imposed on agents by law in relation to asbestos in properties. List any three of these obligations.
13. If you see or know of an impending risk, you must everything in your power to report it and prevent it from happening. What Act governs this?
14. Where can you check the validity of a tradesperson's insurance certificate?
15. What are the procedures and legislative requirements regarding renewal of leases after the fixed term has expired?
16. Why does the agent monitor fixed term expiries?
17. Provide two advantages to either party of a further fixed term.
18. What could be a disadvantage to the landlord of an increased rent?
19. How would you document your communication with both landlord and tenant?
20. An agency must have the privacy and confidentiality in mind for both landlords and tenants. What are two things that must be kept confidential for each party?
21. What are two procedures the agency can instigate to enforce and protect this privacy?
22. The management agency agreement must include any written confirmation prepared for the purposes of clause 4 of schedule 6 of the extent of the agent's authority to undertake the following duties in connection with the management of the property and any limitations on the agent's authority to undertake those duties. Locate and write these.
23. What is negligence?
24. What is the purpose of a property maintenance plan?
25. What does legislation state about routine inspection reports and sharing of photos and videos to landlord?
26. What penalties apply when quiet enjoyment and penalties are breached?
27. What is depreciation?
28. During your routine periodic inspection your tenant instructs you NOT to take any photographs or videos as they state past domestic violence issues. They left that relationship and property prior to taking out any ADVO and this has not been mentioned before. However, your landlord expects to receive these as they have been part of all other inspections for this property and past tenants. What would you do, what communication skills will you need to liase with both landlord and tenant and why, referencing any relevant legislation?
29. You have recently leased a property to two males. Four weeks after moving in to the home one of the tenants is at the front reception stating that he has moved out of the property due to a physical altercation with his co-tenant the night before. He states he has vacated (whilst the cotenant is at work) and wishes to return his keys, have his share of the bond refunded and to be removed from the RTA. He has not applied for an ADVO. What would you do, what communication skills will you need and why, referencing any relevant legislation?
30. Your interstate landlord instructs you to lodge an application with the tribunal to evict the tenant due to repeated breaches of the RTA including constant arrears of rent and reimbursement of water usage. What would you do, what communication skills will you need and why, referencing any relevant legislation or exemptions?