Define total quality management

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Reference no: EM132414085

Please read Chapter 16 on the topic of Control Systems and Quality Management.

Using terms and concepts from Chapter 16, please:

1. Define Total Quality Management.

2. Provide an example of how Total Quality Management (TQM) is used in business organizations.

3. Explain what "Lean Six Sigma" is.

Attachment:- Principles of Management.rar

Reference no: EM132414085

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