Reference no: EM131411107

Assignment

#1. Choose ONE of the following discussion question options to respond to:

Zappos: From Happiness to Holacracy

• Why is Zappos experiencing significant implementation problems with holacracy? What else could Zappos do to help implement the new structure more effectively?

Ambidextrous Behavior

• Define the term "ambidextrous organization." Provide a real life example of an organization that displays ambidextrous behavior. Explain your rationale.

Readings

• Rothaermel, Chapter 11: Organizational Design: Structure, Culture, and Control
• Kaplan & Norton, "The Office of Strategy Management"
• Tushman & O'Reilly, "Ambidextrous Organization"

#2. Change Tools

Option 1

• What change tools have you seen in action? Explain their level of effectiveness. Did these change tools help create short-term wins and was momentum sustained throughout the change effort because these tools were used?

Option 2

• What criteria would you evaluate to decide between Work-Out and Six Sigma in attacking an organization's process problem? Provide examples to support your reasoning.

Readings

• Ulrich, Kerr,& Ashkenas, General Electric's Leadership Work-Out
• Plotkin, Six Sigma: What It Is and How to Use It
• Biolos, Six Sigma Meets the Service Economy
• Welch, Chapter 4: Voice and Dignity: Every Brain in the Game
• Dias de Lima, "Change Management Toolkit".