Define the project goals and customer deliverables

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Reference no: EM131003162

The Six Sigma Process-DMAIC

Source: www.freequality.org (2009).

DMAIC Define the project goals and customer (internal and external) deliverables

Measure the process to determine current performance

Analyze and determine the root cause(s) of the defects

Improve the process by eliminating defects

Control future process performance

(Foster) - Foster, S. T. Managing Quality, 5th Edition. Prentice Hall, 2013. VitalBook file.

Reference no: EM131003162

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