Reference no: EM132345879
Improve the SOP to segregate between regional and country-controlled processes.
For 1, the suggestion is to separate the processes of the region and the countries. It is suggested to define what processes are involved in the regional setting which would likely be about business development, strengthening client base, planning of execution, monitoring and measuring of performance. Meanwhile, we define processes applicable to countries which would likely be about actual implementation of the operations/activities itself.
To also clearly define the overall objective of the department.
In this aspect, it suggests for the department to establish a clear objective and target for the department. Two items that came up during the discussion are the following:
Meet commercial targets
Grow the client portfolio / customer base
Hope this was helpful and clear, feel free to ask if there is anything we need to explain further.
Above are requesting me to implement those point an a simple way
Please find the attached document below for your reference