Define the operations management

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Define the operations management. State what does it affect?

Compare and contrast goods and services according to their characteristics

List the responsibilities of operations management

What are the pros and cons of the models? List them

Define quality

List and explain the dimensions of quality

List the benefits of good quality and consequences of bad quality

Define the total quality management. List the elements of the total quality management

List the basic quality tools

Reference no: EM132698653

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