Reference no: EM132499089 , Length: Word count: 400

Question 1: Define the nature, purpose, and importance of human relations in organizations.

Point 1: Every individual has values and attitudes, and these influence whether they behave ethically. Every individual is motivated by certain things to behave in certain ways. To be successful, individuals need to have values, attitudes, and ethics that are acceptable to society, including the workplace. Organizations are comprised of individuals so for any organization to achieve success - whether a business, government, or nonprofit entity - it must be managed and staffed by individuals who possess the values, attitudes, and ethics needed to promote the organization's mission and vision, helping it achieve its goals and objectives.

Point 2: This lesson will explain how values and attitudes are developed and how these influence ethics. This lesson also will consider motivation, explaining how individuals are motivated and the techniques that organizations can use to ensure its managers and employees are motivated to support the organization in its endeavors.

Point 3: Values are established from a very young age and can be influenced by people and environments. Most would agree that our values drive our behavior and our communication with others. Our behavior can be influenced by internal value conflicts. These conflicts shape our ethical instinct and attitudes toward right and wrong behavior. Attitude choices include decisions to be happy, sad, optimistic, open-minded, pessimistic, etc. With this said, there are a variety of factors that influence one's attitude, such as psychological, emotional, cognitive, and social needs being fulfilled.

Question 2: Based on your readings, it is clear that "Attitude" is a choice. Be creative in your answer! What responsibility do we have to ourselves and others in the workplace to ensure that our attitude and values have a positive and empowering effect in our personal and professional lives?