Reference no: EM132326601
Factual Review Questions -
1. What is a team, and why are teams important?
2. When does a group of people become a team?
3. Explain the strategies for being an effective team leader.
4. What are the characteristics of a good team mission statement?
5. Define the concept of collegial relationships.
6. Describe how to promote diversity in teams.
7. Explain the concept of institutionalized bias.
8. Explain why some employees are not comfortable being team players.
9. List and describe four common structural inhibitors of team-work in organizations.
10. Explain the concept of nonmonetary rewards.
Critical Thinking Activity - Everybody Talks about Teamwork, but Nobody Does it
Teamwork is not working at Southeastern Electric Company (SEC). Juan Morales, quality director for SEC, is growing increasingly frustrated. The company's executive managers all advocate team- work. A cross-functional team developed a promotional campaign with a teamwork motto, banners, bulletins, and a video. Everybody talks about teamwork, but nobody does it. Juan doesn't know what to do. If he asked for your advice, what would you tell him to do? How can he identify the problem, and what steps should he take to resolve it?
Discussion Assignment -
It is important to learn how to develop a comprehensive, clearly articulated team charter. Assume that you and your fellow students are a team in an organization (you choose the kind and size of organization). The task is to develop a team charter.
Discussion Questions - Discuss the following questions in class or outside of class with your fellow students:
1. Discuss with your class members how you would go about developing a team charter.
2. Following the discussion, each student should develop a comprehensive team charter. Once this assignment has been completed, exchange charters with your classmates and compare them. Discuss any differences and revise the individual charters to strengthen them, based on the discussion.
Textbook - Quality Management for Organizational Excellence Introduction to Total Quality, Eighth Edition by David L. Goetsch and Stanley B. Davis.
Chapter 10 - Team Building and Teamwork.