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Define the components of quality in goods and services

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Reference no: EM133425019

Question

1. Discuss the importance of operations/supply chain management

2. Explain how single organizations can follow different competitive strategies to be successful

3. Illustrate the differences and similarities between manufacturing and service activities.

4. Define the components of quality in goods and services.

5. Describe the Six Sigma quality management approach and the steps in implementing it.

Reference no: EM133425019

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