Define quality-who determines quality

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1. Define quality. Who determines quality?

2. What perspective(s) support your definition of quality? How?

3. What is a quality system? How is it important to an organization?

4. Of Deming’s 14 points, pick two and discuss their importance to quality and a quality system.

5. Of the philosophies presented which one do you believe is more important in today’s business environment. Why?

Reference no: EM132227457

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