Reference no: EM133253595

Assignment - Elite Knowledge Training

Description - Elite Knowledge Training (EKT) is a mid-sized company in Waltham, Massachusetts that provides customized face-to-face communication, management, and leadership training to large and mid-sized companies throughout the United States and in Europe. EKT has been around for 25 years, and they have several clients that they have worked with since the very beginning; however, EKT has experienced consistent drops in the number of clients they have served over the past seven years, despite their efforts to bounce back. The company is looking to hire a consultant to help with managing some upcoming changes at their organization.

You are a recently hired organizational change consultant. You work for a consulting company and your supervisor has assigned you to meet with the people at EKT to answer their inquiries and try to win over their business. This is your first major client, and you know that you will need to do excellent work to impress your supervisor.

In your meeting at EKT, their reservations surface: "We've heard that executing organizational change is important but we want to make sure we are using our time and resources wisely. Other companies we know of have worked with organizational change consultants to help them identify and manage needed change, but the money they dumped into it seems to have yielded very little for them. We're a medium-sized company with limited funds. We have two main questions. First, what does organizational change entail-what's the process? Second, what benefits would it bring to us?"

Prepare a Microsoft Word document for this company (that your supervisor will first approve) that contains three sections. In the first section of the document, answer EKT's questions about what organizational change entails and what it would mean for them. Specifically, you should:

Define organizational change, and Describe the process of organizational change using Kotter's Eight Stage Change Process, and (c) include a simple example to help clarify organizational change and answer their question. Write in language they would understand, not in business jargon. Feel free to use the attached letter template.

In the second section of the document, explain the importance of organizational change principles in general as well as the value it would bring to their organization. Give examples. (Remember, you don't have a lot of information about the company. For purposes of this assignment, make some reasonable assumptions about their organization as you suggest value that organizational change principles could bring to them.) Again, describe this in terms the company leaders would understand.