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What is a Non-Disclosure Agreement (NDA)? When should one be used? Argue why it would be necessary to include in a BPO contract.
What happens when there is a failure in an SLA? Use an example to analyze a failure in an SLA and how important SLAs are to the buyer in a BPO contract agreement.
describe the process of benchmarking. Giving a minimum of three reasons, persuade the CEO of an organization that benchmarking is important.
Why does a company need to know about laws such as the WARN Act? Convince the executive team that communicating information such as the WARN Act is important when a BPO contract has been signed. Use examples from current situations and discussions in class.
Are there any special considerations when outsourcing to another country? Justify why the lawyers of the company should seek outside consulting when writing international agreements.
How are service levels established? Recommend why a negotiation strategy to achieve the performance level that was an industry standard versus a corporate standard would be in the best interest of both parties.
Word Limit: 1200
Required References
Operations Management is about a book review. Title of the book is "Goal". This book has been written by Dr. Eliyahu Goldartt. The book has been appreciated by many as one of those books which offers an insight into the operations and strategic capac..
Operational plan pertaining to a hospitality enterprise is given in detail in the solution. The operational plan is an important plan or preparation which gives guidelines regarding the role and responsibilities of each and every operation at all lev..
Recognise the importance of a strategic approach to the development and deployment of organisational information systems. Demonstrate an understanding of the importance of databases and their integration to the organisation's overall information mana..
An analysis of the holding costs, including the appropriate annual holding cost rate.
Briefly explain Evolution and contributor of Operations management.
A number of drivers of change have transformed the roles, functions and responsibilities of an operations manager over recent years. These drivers have not only been based on technological innovations but also on the need for organisations to develop..
Compute the Optimal Order quantity of DVD players. Determine the appropriate reorder point.
Evaluate problems in operations and identify approaches to overcoming them. Critically evaluate operating plans and identify areas for improvement. Justify, implement and evaluate changes to operations in line with modern approaches.
Develop a report for Figi Fabricating that will address the question of whether the company should continue to purchase the part from the supplier or begin to produce the part itself.
Prepare a staffing plan showing the change of your unit from medical/surgical staffing to oncology staffing.
Ccompare the effectiveness of different leadership styles in different organizations
Be able to understand the concept of risk, roles and responsibilities for risk management and risk management tools and models.
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