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Assignment: Step 1 - Read the Information Below
Daniel Goleman, a psychologist, was the first to popularize the trait emotional intelligence, sometimes referred to as EI. Emotional intelligence is a person's capacity to be aware of her or his emotions and feelings towards others to influence their thinking and actions. The four components of EI are:
• Self-awareness: This is your ability to read your own emotions accurately to know how your actions or lack thereof affect others.
• Self-management: This is your ability to control or regulate your emotions and act with integrity.
• Social-awareness: Gives you the ability to understand the needs of others and show empathy towards them.
• Relationship management: this is your ability to communicate clearly and convincingly, reduce conflict and build strong bonds.
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