Define get great service

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Could you please provide a 200-300 word response to the following scenario: Also please provide the reference for any in-cite references. Thanks in advance

You are a sales rep and have a new client in a foreign country. Their first order is a big one and you want to make sure they get great service. You know that shipments into the particular foreign country can often be held up for several weeks while being processed. You also know that if you make a small payment to several customs officials, this will help them expedite the shipment. Can such a payment be made by you? Be sure to discuss all legal and ethical considerations considered in reaching your decision.

Reference no: EM131624940

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