Define effective listening and active listening

Reference no: EM133281240

Part 1

Question 1

A. How is benchmarking valuable for achieving quality testing and results?

B. What is the difference between quality assurance and quality control?

C. Define effective listening and active listening. Give examples of active listening and explain how it can improve the communication process.

Question 2

Talk about how are bar charts, Pareto charts and histograms used in quality control? Explain giving examples the differences among all three types.

Question 3

A. With so many uncertainties in the world, how does a project manager decide which risks to plan for?

Discuss in detail the factors that may be taken into consideration by the project manager to assess the risk giving examples of some risks that could affect your project highlighting the ones that might be beyond the project manager's control.

B. When is a cause-and-effect diagram superior to a traditional flowchart?

C. Why is the time and materials contract in its own category (and not part of cost plus)?

Part 2

Question 1
A) Brief introduction and explanation
Example
(total answer is at least 140 words)
B) Explaining the differences
Giving an example in each case
(total answer is at least 170 words)
C) Definitions
Explaining how active listening can improve communications
Giving at least two examples on active listening
(total answer is between 280-380 words depending on examples)

Question 2
Defining each chart type explaining how each type is used in QC (with examples)
(total answer is at least 625 words)

Question 3
A) Explaining how does a project manager decide which risks to plan for Factors taken into considerations while assessing the risks
Examples (min 4) on some risks that could affect your project (showing ones beyond the control of the PM)
(answer is at least 395 words)
B) Defining both types
Explaining the reason(s)
(answer is at least 220 words)
C) Introduction/definition
Explaining the reason(s)
(answer is at least 145 words)

Reference no: EM133281240

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