Define cultural literacy-why is it vital to global manager

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1. How would changing old equipment to new ones in subway (fast-food restaurant) would improve the overall service quality?

2. Explain the difference between a "management perspective" and an "employee perspective,” and discuss your level of comfort with taking on the role of a management perspective.

3. Compare and contrast total quality Management (continuous quality improvement), ISO 9000, the Baldrige criteria and Six Sigma. Which would you find most appropriate in a healthcare organization and why?

1. Define cultural literacy, why is it vital to the global manager ?

Reference no: EM131283245

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