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Capacity planning
In 2014, when the payments deadline approached for Her Majesty's Revenue and customs, the banking system, operated by Citibank collapses under the weight of transactions total £1 million a minute. The bank has failed to plan its capacity, despite the obvious deadline. Capacity planning, of hardware, networking and storage is critical to maintaining availability. It involves not only understanding what the current system capacity is, and whether it is used effectively, but also working with the business to predict what capacity changes might be required from increases in customers, new products, mergers etc.
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