Reference no: EM131191767 , Length:
Assignment 1
Customer Relationship Management (CRM) is focused on identifying profitable customers, retaining those customers, and growing their lifetime value. The aim is to identify and differentiate individual customers and customer groups, use data to determine customer interactions, and determine how to provide customization within a mass customization environment.
Based on the readings for this week, respond fully to the following questions:
1. Based on your understanding of the principles of CRM, why has there been a shift in focus to the customer? How does this shift benefit the organization? How does it benefit the consumer?
2. Effective CMR requires consumers and organizations to establish and develop relationships with each other. What are the characteristics of good relationships? Why is it difficult to sustain relationships? What are some of the barriers to effective relationships?
3. Identify and briefly the keys to successful CRM implementation.
4. Define and discuss the three primary models of CRM: the IDID model; the QCI Model and the CRM Value Chain Model. How are these models similar? How do they differ?
Papers should be four to five pages in length, double-spaced. Use headers to separate major themes or topics. Respond fully. Give examples when appropriate. Be sure to provide your own perspective on each of the questions.
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How you would compensate for this situation
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Detailed description of the issues
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Review the finished draft to make sure the ideas flow
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Why did congress create 12 federal reserve banks
: Why did Congress create 12 Federal Reserve Banks rather than one central bank?- What features of the Fed's structure serve to make it fairly autonomous?
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Define and discuss the three primary models of crm
: Based on your understanding of the principles of CRM, why has there been a shift in focus to the customer? How does this shift benefit the organization? How does it benefit the consumer?
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Solow model with human capital
: According to Kaldor stylized facts of growth, in the long run K/L and Y/L grow at a sustained rate andK/Y is stable. Show that these facts are consistent with the Solow model with human capital.
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Discuss the major policy tools
: Discuss the major policy tools that the Fed can use to promote the overall health of the economy.- What is the most widely used tool?
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Solow model with human capital
: According to Kaldor stylized facts of growth, in the long run K/L and Y/L grow at a sustained rate andK/Y is stable. Show that these facts are consistent with the Solow model with human capital.
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Evaluate the tax consequences that result from sales
: Evaluate the tax consequences that result from sales or distributions of property for their compliance with IRS Circular 230, Internal Revenue Code, and the American Institute for Certified Public Accountants and for advising the client.
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