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Define a sla

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Reference no: EM13941043

1. Define a SLA

2. How does an SLA add value to you as a facilities manager on site.

3.Critically evaluate/ analyse a current contract/ contractor within your discipline or area of responsibility and make recommendations to improve. During your evaluation ensure that there is a relevant SLA in place.

Please relate your answer to the chosen contract/contractor.

  • As part of this evaluation make sure you include updated checklists.
  • Draw up a monthly supplier evaluation sheet.
  • Provide an agenda for monthly meetings.
  • Include a copy of the SLA when answering this question

Reference no: EM13941043

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