Define a root cause analysis and when it is used

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Reference no: EM132157360

Question: Review the case at the U.S. Department of Health and Human Services, Agency for Healthcare Quality and Research, "Getting to the Root of The Matter".

1. Define a root cause analysis and when it is used.

2. In the case study identify the incident and explain the problem that might trigger a root cause analysis.

3. Do you agree that the problem should not be investigated? Explain why or why not?

4. Discusses the goals and limitations of root cause analysis;

5. Outline the steps to conduct a root cause analysis.

Reference no: EM132157360

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