Reference no: EM132247255
1. The best way for a Lean Six Sigma Black Belt to get people energized about an upcoming change is to
Communicate the baseline and the target for the performance metric
Engage leadership to communicate a story around the importance of the change
Let the people come along at their own pace
Wait for the change to be implemented first because people are sure to accept the change once they see it
2. Which of the following are defenses to claims of employment discrimination?
to meet a bona fide occupational qualification
lack of motive
to maintain any seniority system
for reasons of business necessity
to increase profits
3. The salesperson for Dun-Rite equipment company asks the manager, “If we were able to increase your customer satisfaction scores by an average of 5% what opportunities would that open up for you?” In terms of the SPIN technique. This is an example of a(n) ____ question.
Situation
Problem
Implication
Need-payoff
None of the above
4. _____ questions are of little value to buyers as they offer no new insights or information for the buyer.
Situation
Problem
Implication
Need-payoff
None of the above
5. You are the new marketing manager of Food for Thought. The company has developed a new and innovative product that captures all the necessary nutrients an individual needs to survive in one single capsule. This innovation could result in the end of world hunger. You are asked to compile the marketing mix for the FoodPill, their new product. Include the significant decisions you need to make about the following elements in your proposal to management:
Product
Price
Distribution
Communication