Decision making and operational aspects of team tasks

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Reference no: EM133117368 , Length: word count:1150

Task - Managing team effectiveness and performance

One of your key responsibilities as general manager is to develop and implement ways to improve the performance of CCF & MB's consultants and other staff members.

Answer the following questions:

Task Question 1:

(a) Outline the team purpose, roles and responsibilities of the CCF & MB's team.

(b) Using the ‘work plan' template provided below, develop a work plan for CCF & MB. This can be done by using actions of your choice (i.e. nurturing leads to create clients). The work plan will also include who you will allocate various tasks to achieve the plan's objective. The plan must be within CCF & MB's organisational requirements and comply with legal requirements.

(c) Outline the stakeholders that you would need to consult with to ensure that the roles and responsibilities meet the CCF & MB's operational plans, resource requirements and organisational processes.
(300 words)

Task Question 2: Describe the process you might follow when developing quantitative and qualitative performance criteria. You should explain how you ensure that the criteria relates to CCF & MB's objectives and how to motivate and support staff members to achieve these objectives.
(200 words)

Task Question 3: How will you facilitate team member input into planning, decision making and operational aspects of team tasks?
(50 words)

Task Question 4: Locate a code of conduct, either in your workplace or on the internet. Modify and customise it to create a code of conduct that would meet CCF & MB's business requirements.

You can use the information provided at ‘Workable'. The link is available in the Toolbox.
(150 words)

Task Question 5: What are the benefits of evaluating and monitoring staff members on a continuous basis?
(50words)

Task Question 6: Why is it important to document the performance management process? Explain the possible consequences of not retaining appropriate records of this process.
(100 words)

Task Question 7: In what ways can you reinforce excellence in work performance through recognition and continuous feedback? Howmight you be able reward staff in non-financial ways?
(100words)

Task Question 8: You have realised that the majority of staff really do not understand the performance management process, development program and legal requirements. You need to deliver a training session to cover the key aspects. Map out your training program in the training template below.

You will need to cover all steps of the performance management process in the Topics/Content of your training program.

At the Fair Work Ombudsman website, you will find an excellent managing performance program. You can use this to develop your training program. The link is provided in the Toolbox.
(200 words)

Attachment:- Managing team effectiveness.rar

Reference no: EM133117368

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