Debriefing and crisis policy and procedure

Reference no: EM133555324

Facilitate Workplace Debriefing and Support Processes

Task 1: Questions

1. Explain the purpose of having a debriefing and crisis policy and procedure? Write your answer in 50 - 100 words.

2. Describe the purpose of a dispute resolution policy and procedure? Write your answer in 50-100 words.

3. Discuss three (3) legal and ethical considerations that are relevant to the debriefing process? Write your answer in 100 - 200 words.

4. You are required to facilitate a debriefing process. Describe the two debriefing techniques listed below and how you can apply these techniques effectively. Write your answer in 50-100 words.
• Structured Debriefing
• Crisis Intervention

5. List one (1) indicators of each of the following work-related stress signs. Describe the impact that this indicator may have on the workplace and how you will respond to it. Write your answer in 25-50 words for each indicator:
• Physical
• Phycological
• Behavioural

6. Define the term ‘burn out' and explain the impact burn out can have on workers? Write your answer in 50-100 words.

7. Explain grief and loss and the impact it can have on workers. Write your answer in 50-100 words.

8. What is violent or threatening behaviour and how can this impact on workers? Write your answer in 100-150 words.

9. What are 5 common sources of work stress? What steps can be taken to manage stress levels in the workplace? Write your answer in 50-100 words.

10. There are several options available to workplaces to help workers manage stress. Give an example of each of the following options in the table. Explain how each example can be used to help workers manage stress. Write your answer in 25-50 words for each.

11. Describe two (2) factors that serve as limitation to our work role, responsibilities, and professional abilities? Use 20 - 50 words.

12. Explain the factors that determine our professional boundaries. Write your answer in 50-100 words.

13. Explain three (3) ways you can identify current and potential areas of need within your organisation. Write your answer in 30-50 words for each.

14. Define what is meant by excessive stress and explain the impact excessive stress can have on workers? Write your answer in 50- 100 words.

Task 2: Project Portfolio

Section 1: Case Study

Case Study 1
a. Describe the grief symptoms you might see in your colleague experiencing? Write your answer in 50- 100 words.
b. Describe three (3) actions your organisation could take if you think that your colleague's symptoms are out of hand? Write your answer in 20-30 words for each action.
c. Describe three (3) practices you can use in the workplace that encourage acknowledgement of diversity and inclusion when dealing with stress. Write your answer in 30-40 word for each practice.

Case Study 2
a. Explain why Margery might find this situation stressful? Write your answer in 50-75 words.
b. List and explain three (3) self-assessment strategies Margery could use to monitor her own performance in this situation? Write your answer in 25-40 words for each strategy.
c. Explain why it is important for Margery to seek formal and informal performance feedback? Write your answer in 20-50 words

Case Study 3
a. List three questions that this debriefing session could address.
b. How can you provide a safe environment for open discussion in this debriefing session, explaining each of the conditions you think are necessary. Use 200 - 250 words.
c. Describe one debriefing technique that be applied in this debriefing session. Use 50 - 100 words.
d. What behavioural changes in Donald might you identify as warning signs that he has been harmed by the stressful incident in the case scenario? Give 4 examples.
e. Explain why it would be important to document the outcome of this debriefing session? Write your answer in 20-50 words.

Section 2: Project

a. How can you monitor stress and emotional wellbeing in the workplace? Answer in 40-60 words.

Promote and Facilitate Self Advocacy

Task 1:

1. Explain the following legal and ethical considerations for advocacy and explain how these are applied in organisations and individual practice:

2. Briefly describe the history of advocacy and self-advocacy. List the five values of advocacy and self-advocacy.

3. Define 'working relationship' in terms of advocacy and self-advocacy philosophies and contexts. Answer using 50-100 words.

4. What are ‘social justice principles' in relation to advocacy and self-advocacy philosophies and contexts.

5. How would you define philosophies of self-advocacy? Answer using a 40-80-words.

6. What are the differences between negotiation, advocacy, mediation, facilitation, and conciliation, as well as the ways in which they are used in different situations?

7. What are the various types of advocacy? Make a list of six (6) types.

8. What are the four (4) advocacy approaches and options?

9. What is SODAS approach? Explain.

10. Identify four (4) referral options and available resources to assist in self-advocacy.

11. How should you enquire about how the individual needs to increase their ability to discover appropriate referral options and resources available to assist with self-advocacy?

12. Identify and describe five (5) self-advocacy barriers and ways to overcome them.

13. How can you promote awareness about self-advocacy barriers in order to ensure that all clients can obtain services and skills without constraints or restrictions?

14. What are the social justice principles?

15. Explain the rights of the person with a mental health condition.

16. How is the term ‘Dignity of risk' related to self-determination?

17. Explain how the development of an individual's self-advocacy helps an individual's capacity to make decisions and improve their empowerment and self-determination?

18. What are the ramifications of stigma, prejudice, and discrimination on the lives of people with mental health issues?

19. How can those who suffer from mental illnesses overcome the stigma, prejudice, and discrimination they experience?

20. Identify five (5) things to check to ensure that effective organisational policies and procedures are in place to facilitate and promote self-advocacy.

21. What are the three (3) primary aspects that should be made extremely clear in relation to organisational policies and procedures pertaining to self-advocacy facilitation and promotion?

Task 2: Project Portfolio 2

Case Study
Client 1 - Lucy

What is the background and critical details of the client? Use 150 - 200 words.

List at least three strategies you can use to build a respectful relationship with the client.

List three (3) strategic questions that you will use to clarify any advocacy issues. Explain how you will apply your strategic questioning to clarify any advocacy issues.

Describe how you will review and provide information on self-advocacy. How will you review and provide this information in relation to individual or group issues?

How can you assist the clients to identify their own needs and rights? How can you assist the clients to determine if their rights were being infringed or not being met?

Explain how you will work with the client to evaluate and negotiate their advocacy options.

What methods will you use to evaluate their options for advocacy? How will you negotiate their options for advocacy?

Explain how you will document the advocacy options following organisational policy and procedures.

How can you build a shared understanding regarding advocacy issues and the choices available.

How can you identify any potential barriers in self-advocacy? What relevant strategies can you use to overcome these barriers?

While working with clients, how can you collaboratively develop their self-advocacy strategy?

How will you provide opportunities for the clients to practice self-advocacy?

What self-advocacy resources are necessary and how will you use these resources? Explain how you can identify and utilise self-advocacy resources.

What methods can you use to support your clients to document their circumstances and events that were relevant to their advocacy situation?

How will you follow up and reflect with the clients on the self-advocacy?

What additional advocacy support can you provide to the clients when needed? How can this additional support further enhance their self-advocacy efforts?

How will you model, through assertive communication, aspects of self-advocacy?

Explain how you will identify and use opportunities to promote the right of the client to self-advocate.

Describe how will you encourage a culture of self-advocacy and dignity or risk.

How will you develop promotional material regarding self-advocacy?

Explain how you will raise awareness about barriers to self-advocacy.

Who can provide the client with the required support?

- Within the organisation

- List any other services the client can be referred to and explain the service they provide.

Client 2 - George