Dealing with barrage of hate mail from disgruntled customer

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After dealing with a barrage of hate mail from a disgruntled customer who wanted a sale? adjusted, Adele responded with abusive language. The worst thing about this is it could result in? ________.

A. a poor performance review for Adele

B. a note on? Adele's employment record

C. the customer accusing Adele of defamation

D. the customer becoming a laughing stock at the company

E. Adele being sent to take a remedial course in customer relations

Reference no: EM131480914

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