Dealing with a difficult guest

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Reference no: EM133147824

Write a script between guest and staff about dealing with a difficult guest.

Your hotel has an existing policy of no pets allowed in all your rooms, which is a right of every hotel organization. But you have provided a safe and pet friendly place for guest that is bringing their pets in the property. A guest however is insisting that they bring along their pets inside their room even if they pay extra charges, How will you handle the case? Guest is a known "socmed" influencer.

Reference no: EM133147824

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