Dealership took a customer satisfaction survey

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24 customers from each of 2 auto dealership took a customer satisfaction survey for brake service. The survey responses are on a scale from 0 to 10, with 10 indicating complete satisfaction. You want to know if customer satisfaction in the service departments is the same or different. Your null hypothesis (H0) for this research is:

A. There is a difference in customer satisfaction.

B. There is no difference in customer satisfaction

Reference no: EM131615647

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